An eSIM is a digital SIM embedded in your device that allows you to connect to a mobile network without the need for a physical SIM card. It provides flexibility and convenience, especially for travelers, as you can easily switch between networks by downloading different carrier profiles. Please note that IamConnected.io eSIMs are data-only, meaning they do not support voice calls or SMS services—just internet connectivity.

Once you purchase a data plan from IamConnected.io, you'll receive a QR code via email. To activate, go to your device settings, select "Add Cellular Plan", and scan the QR code. Ensure you're connected to Wi-Fi for a smooth activation process. Keep in mind that this service is for data roaming only, and does not support making calls or sending texts.

Most modern devices support eSIM, including iPhones starting from the XR, Google Pixel phones, Samsung Galaxy devices, and some tablets and smartwatches. Check your device's specifications or consult the manufacturer to confirm compatibility with eSIM.

No, IamConnected.io eSIMs are designed specifically for data-only services. You will not be able to use it for voice calls or SMS. Our eSIM is optimized for internet access, such as browsing the web, using apps, and staying connected while traveling internationally.

Yes, eSIM technology is highly secure and offers the same level of encryption as traditional physical SIM cards. Since there's no physical card to lose or steal, eSIM provides added peace of mind, ensuring that your connection remains flexible and protected.

Yes, most devices allow you to store multiple eSIM profiles, though you can only use one at a time. This feature is useful for frequent travelers who need to switch between different data plans and local carriers without carrying multiple SIM cards.

To manage eSIM profiles, go to your device settings. Under "Cellular" or "Mobile Data", you can select the profile you want to use, deactivate it, or remove it entirely. The exact steps may vary by device, but the process is generally straightforward.

Yes, the IamConnected.io eSIM works in many countries worldwide, providing data roaming by connecting to local carriers in supported regions. Before traveling, check the list of supported countries to ensure you'll have data coverage at your destination. Remember, this service only provides internet connectivity, not voice or SMS services.

You can monitor your data usage through your device's settings under "Cellular" or "Mobile Data". IamConnected.io may also offer tools to help track your usage. Monitoring your data is especially important while traveling to avoid unexpected data overages.

If your device is lost or stolen, contact IamConnected.io support immediately at help@iamconnected.io to deactivate your eSIM profile. If your device has a tracking feature such as "Find My iPhone" or "Find My Device", you can also attempt to lock or erase your device remotely to protect your data.

For further assistance, feel free to reach out to us at help@iamconnected.io. We're here to help you stay connected with ease during your travels!